Your restaurant’s POS system is the vital connection between staff and customers that keeps everything running smoothly on a busy night. Choose the wrong system, and you could end up with some very unhappy customers and staff. You could also miss out on some great tools. Here is a brief guide on what things to consider when choosing your POS system.
1) The Software.
Your starting point is the software and operating system you want to use. Most POS systems like POS UAE run on Windows or iOS, which will determine the type of tech compatible with that system. If you favor Apple devices, this may not be ideal for a cost-effective and employee-friendly system across your establishment.
2) 24/7 Support.
At some point, the system will fail. So, you need to know there is someone to call on late at night. A call center or live chat should have you back up and running during a busy service.
3) Effective Inventory Reports.
Your POS isn’t just a way to improve customer service when making sales. An effective system can also provide an up-to-date inventory of what is in stock, with alerts when items are running low. This should allow for a more efficient system for managing and ordering items.
4) Effective Data Management.
Beyond the inventory reports, a good POS system should offer the tools to help you keep track of business data. You should be able to track growth and sales trends with ease, making it easier to progress in the right direction.
It also helps to look for packages with customization over the software and available tools. You can use this to tailor the POS to meet the specific needs of your business. Ask service providers what the best deal is.
6) Smooth Integration With Third-Party Apps.
Another sign of a great POS system is its ability to connect with other programs. Integration allows for data to pass between programs for a more cohesive system. For example, you could link an email account to collect email addresses at the point of sale. This then instantly updates mailing lists.
7) The Right Hardware.
Efficient software isn’t enough. You also need the right hardware to make each sale as streamlined and stress-free as possible. Your POS needs a responsive touchscreen and perhaps a built-in receipt printer. Then you need compatible tablets and card swipe machines for the staff working at the tables.
8) A User-friendly Interface.
Speaking of the staff at the tables, they need a system that is easy to use with as small a learning curve as possible. This means intuitive menus, navigation, and easy transaction. You don’t want to waste time training everyone to use a complex system.
9) Should It Be Cloud-Based?
Data storage as described here is also crucial to keep the system running smoothly and offer access to all your sales records. A cloud-based system removes the need for on-site data logs, but you still need a good package with ample storage.
Finally, there is the cost. You don’t want something too cheap or too expensive. Look out for free trials so you can see if it meets your needs before committing to a purchase.
As long as you keep all this in mind and don’t rush into a purchase, you should find a POS system that improves your business’ prospects and reputation.